Center for Instructional Technology and Online Learning
The Center for Instructional Technology and Online Learning (CITOL) at UMES supports the development, design, and delivery of online and hybrid programs, classes, and workshops. CITOL assists faculty, staff, and students in all areas of digital teaching and learning. This includes the Canvas Learning Management System, Microsoft for Education, YuJa Enterprise, YuJa Engage, YuJa Verity LockDown Browser, and Respondus 4.0. The Center is located in Suite 3071 Engineering Aviation Science Complex and is open Monday through Friday during normal business hours. For additional information, please call (410) 651-6557. For Canvas Help open a Help Desk Ticket Select LMS Canvas as the inquiry type. Not sure how to open a Help Desk Ticket? Watch this short video tutorial or follow the instructions from the video transcript. Having trouble accessing the UMES Help Desk – send an email CITOLhelp@umes.edu for any Canvas related issues.
Accreditation and Compliance – Distance Learning & Teaching Certification
Our staff is happy to help you in any way possible. Our services include:
- Support Canvas Learning Management System (LMS) and other instructional software.
- Provide ongoing professional development through Virtual Workshops
- UMES Online Teaching Certification & Course Quality Review
- Develop Interactive & Assessment materials for classes
- Help troubleshoot technical problems on LMS
For Canvas Help open a Help Desk Ticket Select LMS Canvas as the inquiry type.
Not sure how to open a Help Desk Ticket? Watch this short video tutorial or follow the instructions from the video transcript.
Having trouble accessing the Help Desk? Email CITOLhelp@umes.edu with any Canvas related issues.
State Authorization Reciprocity Agreement
At UMES, we are committed to continually improving our online courses. UMES participates in “The State Authorization Reciprocity Agreement.” Some of the benefits for students of our institutional participation in SARA include greater access to online programs, better quality of distance education, and reduced institutional costs (which keeps everyone’s costs lower),
Currently, 47 states and the District of Columbia participate in SARA (Florida, Massachusetts, and California do not participate). “The State Authorization Reciprocity Agreement is a voluntary agreement among its member states and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state” (NC-SARA.org). For more information, you can visit NC-SARA Student Support.
