Mission, Vision and Values

Mission

The Department of Hospitality and Tourism Management is accredited by the Accreditation Commission for Programs in Hospitality Administration(ACHPA) and offers a bachelor’s degree in Hospitality and Tourism Management with minors in Culinary Arts, Hotel Administration, Restaurant Management, Tourism Management and Hospitality Technology Management. The program is offered on two additional University of Maryland campuses: The Universities at Shady Grove and The University System of Maryland at Hagerstown. The Department also fosters research and service of direct application and benefit to the State of Maryland and the global hospitality industry. In addition, the Department houses one of only 17 accredited PGA Golf Management University Programs in the United States which prepares students for a career in the golf industry. In 2023, the program was approved to develop an online, synchronous/asynchronous degree.

The MISSION of the HTM Department, with in the school of business & technology, is to prepare entry level Hospitality Management professionals with Essential Skills for long term hospitality career success and industry leadership. The Department also fosters research and service of direct application and benefit to the State of Maryland and the global Hospitality Industry.

SIX POINT GRADUATE CAREER SUCCESS PROFILE:

  1. HOSPITALITY ATTITUDE
  2. MARKETING MINDEDNESS
  3. QUANTATIVE COMPETENCE
  4. TECHNOLOGICAL FLUENCY
  5. RELEVANT WORK EXPERIENCE
  6. INTERNATIONAL/MULTICULTURAL SENSITIVITY

Vision

The vision of the Hospitality and Tourism Management program is to provide the best curriculum that graduates passionate professionals with the intellectual and leadership skills, who upon graduation will raise the level of service excellence, innovation, and ethical standards, and build a strong diverse workforce in their respective organizations and the hospitality industry.

To achieve this end, the HTM Department makes the most of Business & Technology School affiliation, residence in the Henson Conference Center, kinship with Human Ecology, Food Science Laboratories, heritage as a state of Maryland Historically Black University, and other distinctive assets. Decisions and actions are constantly guided by UMES-HTM core values Attitude, Community, Diversity, Ethics, Excellence, Professionalism, and Service.

Values

  • ETHICS: To be guided by morals and pristine principles to make the best decisions.
  • COMMUNITY: To serve our community with distinctions and selflessness.
  • SERVICE: To be customer-focus and oriented, and serve every customer with passion at all times.
  • ATTITUDE: To have the attitude of the best hospitality professionals.
  • PPROFESSIONALISM: To appear and present oneself positively, and communicate effectively. 
  • EXCELLENCE: To be superior and produce the best quality in all that we do.
  • DIVERSITY: To accept and appreciate every individual irrespective of differences.

Goals

The goals of the Department of Hospitality and Tourism Management are to:

  1. Provide instruction and professional assistance to the students in the department.
  2. Provide students with an opportunity to earn a Bachelor of Science degree in Hospitality and Tourism Management.
  3. Prepare students for graduate study.
  4. Assist students towards professionalism and an attitude of continued professional growth and individual development.
  5. Assist students in recognizing their responsibilities as members of society and the hospitality industry.
  6. Provide seminars and workshops for the hospitality industry of the State of Maryland.
  7. Conduct research in the hospitality field.
  8. Increase the quality and accessibility of hospitality education to the citizens of Maryland.
  9. Provide professional assistance to the citizens of Maryland
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