Hawk Pack Program

Get all of your course materials with the

HAWK PACK PROGRAM!

Our Hawk Pack program gives you access to all of your course materials, no need to shop around!

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized concierge service

HOW IT WORKS

REGISTER FOR CLASSES

Upon registering for courses, you will be automatically enrolled into the program. Once you’ve successfully selected your courses, the bookstore will start preparing your order.

VERIFY YOUR ORDER

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within your school’s LMS.

FREQUENTLY ASKED QUESTIONS

HAWK PACK PROGRAM

What is the Hawk Pack Program?

Hawk Pack is a course material model that lowers the cost of materials for students and ensures students have access to all of their required course materials on or before the first day of class. Through this new program, physical books will be conveniently packaged and provided to students on a rental basis, and digital materials will be delivered directly within Canvas Costs will be $22 per credit hour. At the end of the term, students will receive email reminders to return their physical course materials to the bookstore. 

How does it work?
  • Register for your classes and the bookstore will start preparing your course materials 
  • One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you) 
  • An email notification will be sent when your order is ready for pickup or when it ships 
  • Your digital materials will be delivered for your course(s) within the LMS 
What is included in the program?

The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.

What is excluded from the program?

The program does not include consumables that cannot be returned and reused such as lab goggles, dissection kits, molecular model kits, engineering kits or nursing kits.

How do I enroll in the program?

All eligible students will be automatically enrolled in the Hawk Pack Program.

Can I opt-out of the program?

While it is NOT recommended, students may start the opt-out process here: https://sso.bncollege.com/bes-sp/bessso/saml/umesedu/fdcopt/logon.  Opting out means you will not receive access to your required course materials in a convenient package at a discounted rate. 

How do I change my opt-out status?

To change your status and opt into the Hawk Pack Program, please follow the link in the email confirmation you received after opting out.

Please note you must make your final selection by September 14, 2022.

PAYMENT

How do I purchase my course materials if I decide to opt-out of the program?

Students will be responsible for purchasing their required course materials through the bookstore.

MATERIALS

When are my textbook rentals due back to the bookstore?

The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.

Can I buy my rented textbook?

Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period. 

Do I need to return books if they are for a continuation course?

Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course. 

What happens if I never verify my order?

Students will receive emails and phone calls from the bookstore to remind them to verify their order. If the student does not opt-out, their materials will be held at the bookstore and their student account will be charged. 

If I never pick up my books, will I still get charged?

Yes, if the student does not opt-out, their materials will be held at the bookstore and their student account will be charged. 

What if I drop a class?

You may return the book to the bookstore on the same terms and timelines currently in place. If you drop a class and enroll in a different class, the bookstore will “swap” the required textbooks/codes so that you have what you need. 

Can I opt-out if I picked up my textbooks?

Yes, you will have 48 hours to return your textbooks. If you do not return the textbooks, the charges for the bundle will go back onto your student account.

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