{"id":1405,"date":"2021-09-08T16:29:03","date_gmt":"2021-09-08T20:29:03","guid":{"rendered":"https:\/\/wwwcp.umes.edu\/physplant\/?page_id=1405"},"modified":"2021-09-08T16:29:04","modified_gmt":"2021-09-08T20:29:04","slug":"work-control","status":"publish","type":"page","link":"https:\/\/wwwcp.umes.edu\/physplant\/work-control\/","title":{"rendered":"Work Control"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\">Hours of Operation:\u00a0 7:30 &#8211; 4:00 pm, Monday &#8211; Friday (excluding University holidays)<br>Phone:\u00a0 410-651-7725\u00a0\u2022\u00a0 Fax:\u00a0 410-651-7918<br>Work Controller: \u00a0Ruth Sterling<br><a href=\"http:\/\/umeswebtma.umes.edu:82\/\">Click Here to Access the iServiceDesk Site\u00a0<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Work Control office generates and processes maintenance and repair work orders for the entire campus community using an on-line Computerized Maintenance Management System (CMMS) called\u00a0<em>iServiceDesk.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Authorized University personnel can initiate work orders for&nbsp;services&nbsp;including housekeeping, groundskeeping, moving,&nbsp;locks, general building repairs, heating, ventilation and air conditioning (HVAC), electrical, plumbing, and vehicle maintenance and repair by submitting an on-line&nbsp;work order request to the Work Control office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note:&nbsp; Exceptions&nbsp;to work orders for certain services are requests for keys, cable TV or telephone repairs, telephone or data network adds\/moves\/changes, renovations and new installations, and recycling pick-up.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">iServiceDesk allows the client the ability to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Create and query&nbsp;work requests in real time<\/li><li>Log work requests in real time<\/li><li>Display open and closed Work Orders by selecting the identified building<\/li><li>Display query for select Work Requests and Work Orders<\/li><li>Check status of Work Orders and Work Requests<\/li><li>Publish user-defined facility news page<\/li><li>Publish emergency procedures<\/li><li>Link to other sites&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By&nbsp;utilizing iServiceDesk, Physical Plant can improve the quality of services and increase&nbsp;its response time by providing current updated information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hours of Operation:\u00a0 7:30 &#8211; 4:00 pm, Monday &#8211; Friday (excluding University holidays)Phone:\u00a0 410-651-7725\u00a0\u2022\u00a0 Fax:\u00a0 410-651-7918Work Controller: \u00a0Ruth SterlingClick Here to Access the iServiceDesk Site\u00a0 The Work Control office generates and processes maintenance and repair work orders for the entire campus community using an on-line Computerized Maintenance Management System (CMMS) called\u00a0iServiceDesk. Authorized University personnel can&#8230;<span class=\"cpschool-read-more-link-holder\"><a class=\"btn btn-basic cpschool-read-more-link\" href=\"https:\/\/wwwcp.umes.edu\/physplant\/work-control\/\">Read more <span class=\"sr-only\">Work Control<\/span><\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"folder":[],"class_list":["post-1405","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/pages\/1405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/comments?post=1405"}],"version-history":[{"count":0,"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/pages\/1405\/revisions"}],"wp:attachment":[{"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/media?parent=1405"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/physplant\/wp-json\/wp\/v2\/folder?post=1405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}