{"id":1213,"date":"2021-06-22T11:23:54","date_gmt":"2021-06-22T15:23:54","guid":{"rendered":"https:\/\/wwwcp.umes.edu\/deptsitetemplate\/?page_id=1213"},"modified":"2026-06-24T16:18:39","modified_gmt":"2026-06-24T20:18:39","slug":"department-site-template-2","status":"publish","type":"page","link":"https:\/\/wwwcp.umes.edu\/citol\/","title":{"rendered":"Center for Instructional Technology &#038; Online Learning"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Center for Instructional Technology and Online Learning<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Center for Instructional Technology and Online Learning (<a href=\"https:\/\/www.umes.edu\/CITOL\/Content\/Staff-Information\/\">CITOL<\/a>) at UMES supports the development, design, and delivery of online and hybrid programs, classes, and workshops. \u00a0CITOL assists faculty, staff, and students in all areas of digital teaching and learning. This includes the Canvas Learning Management System, Microsoft for Education, YuJa Enterprise recording in Canvas, YuJa Engage, Respondus LockDown Browser, and Respondus 4.0. The Center is located in Suite 3071 of the Engineering Aviation Science Complex and is open Monday through Friday during normal business hours. For additional information, please call (410) 651-6557. For Canvas Help, open a\u00a0<a href=\"https:\/\/help.umes.edu\">Help Desk Ticket<\/a>.\u00a0Select <strong>LMS Canvas<\/strong> as the inquiry type. Having trouble accessing the UMES Help Desk &#8211; send an email to help@umes.edu and identify any Canvas-related issues, providing as much detail as possible.<\/p>\n\n\n\n<p class=\"has-text-align-left has-medium-font-size wp-block-paragraph\"><strong>Our staff is happy to help you in any way possible. Our services include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support<a href=\"https:\/\/wwwcp.umes.edu\/citol\/canvas-instructor-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a>Canvas Learning Management System<a href=\"https:\/\/wwwcp.umes.edu\/citol\/canvas-instructor-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a>(LMS) and the tools connected to Canvas.<\/li>\n\n\n\n<li>Provide ongoing professional development through<a href=\"https:\/\/wwwcp.umes.edu\/citol\/citol-virtual-workshops-spring-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Virtual Workshops<\/a><\/li>\n\n\n\n<li>UMES Online Teaching Certification &amp; <a href=\"https:\/\/wwwcp.umes.edu\/citol\/digital-teaching-course-review\/\" target=\"_blank\" rel=\"noreferrer noopener\">Course Quality Review<\/a><\/li>\n\n\n\n<li>Develop interactive, engaging, and assessment materials for classes<\/li>\n\n\n\n<li>Help troubleshoot<a href=\"https:\/\/www.umes.edu\/CITOL\/Content\/Troubleshooting\/\"> <\/a>technical problems on LMS<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For Canvas Help, open a&nbsp;<a href=\"https:\/\/help.umes.edu\">Help Desk Ticket<\/a>.&nbsp;Select LMS Canvas as the inquiry type.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having trouble accessing the Help Desk? Email help@umes.edu and identify any Canvas-related issues.<\/p>\n\n\n\n<hr class=\"wp-block-coblocks-dynamic-separator is-style-fullwidth\" style=\"height:50px\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>State Authorization Reciprocity Agreement<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">At UMES, we are committed to continually improving our online courses. &nbsp;UMES participates in \u201cThe State Authorization Reciprocity Agreement.\u201d &nbsp;Some of the benefits for students of our institutional participation in SARA include greater access to online programs, better quality of distance education, and reduced institutional costs (which keeps everyone\u2019s costs lower),&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, 47 states and the District of Columbia participate in SARA (Florida, Massachusetts, and California do not participate). &nbsp;\u201cThe State Authorization Reciprocity Agreement is a voluntary agreement among its member states and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state\u201d (<a href=\"http:\/\/nc-sara.org\/\">NC-SARA.org<\/a>). &nbsp;For more information, you can visit&nbsp;<a href=\"https:\/\/nc-sara.org\/sara-students\" target=\"_blank\" rel=\"noreferrer noopener\">NC-SARA Student Support<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"805\" height=\"93\" src=\"https:\/\/wwwcp.umes.edu\/citol\/wp-content\/uploads\/sites\/81\/2025\/03\/CITOL-3icons-updated-march2025.png\" alt=\"\" class=\"wp-image-5320\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Center for Instructional Technology and Online Learning The Center for Instructional Technology and Online Learning (CITOL) at UMES supports the development, design, and delivery of online and hybrid programs, classes, and workshops. \u00a0CITOL assists faculty, staff, and students in all areas of digital teaching and learning. This includes the Canvas Learning Management System, Microsoft for&#8230;<span class=\"cpschool-read-more-link-holder\"><a class=\"btn btn-basic cpschool-read-more-link\" href=\"https:\/\/wwwcp.umes.edu\/citol\/\">Read more <span class=\"sr-only\">Center for Instructional Technology &#038; Online Learning<\/span><\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":1589,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"folder":[],"class_list":["post-1213","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/pages\/1213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/comments?post=1213"}],"version-history":[{"count":0,"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/pages\/1213\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/media\/1589"}],"wp:attachment":[{"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/media?parent=1213"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/wwwcp.umes.edu\/citol\/wp-json\/wp\/v2\/folder?post=1213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}